Updated on 29/11/2025

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using our website, www.evchargerecs.com (the “Website”), and our services, you agree to comply with and be bound by these Terms of Service.

Overview of Services

The Website provides detailed information about EV Charger Suppliers Pvt. Ltd.’s EV charging network, including station locations, system supply, distributorship collaborations, and access to a cloud-based ecosystem designed to improve and monitor the charging network. Additionally, the Website may facilitate bookings, installations, payment of services, or use of our charging solutions by clients/customers.

The Website may contain links to third-party websites or resources. Those services are subject to their own terms and conditions, and EV Charger Suppliers Pvt. Ltd. is not responsible for their availability or the accuracy of any content on such external sites.

Modifications to the Terms

EV Charger Suppliers Pvt. Ltd. reserves the right to modify these Terms at any time. Continued use of the Website after such modifications constitutes acceptance of the updated Terms.

Account Responsibilities

As a registered user of the Website (if applicable), you are responsible for maintaining the confidentiality and security of your user account credentials. Any payments made via your account are deemed genuine and valid. You agree to immediately notify us of any unauthorized use of your account.

Intellectual Property Rights

All intellectual property rights, including trademarks, logos, product names, designs, graphics and content on the Website, are the exclusive property of EV Charger Suppliers Pvt. Ltd. No licenses or rights are granted except those explicitly stated in these Terms.

Payment Processing

When payment is facilitated via the Website (or via our services) payments may be processed by third-party payment gateways. EV Charger Suppliers Pvt. Ltd. assumes no responsibility for fraudulent transactions beyond our standard refund or dispute resolution policy (see below).

Reviews and Ratings

Users may submit public reviews and ratings of their experiences with our services. Reviews must be accurate, not defamatory, not include offensive language, and must not violate any third-party rights. We reserve the right to remove any review that does not comply with these Terms.

Restrictions and Prohibited Uses

You agree not to:

• Violate any applicable laws, agreements or third-party rights through your use of the Website or services.

• Use automated means (bots, scrapers, macros) to access or interact with the Website, unless expressly permitted by us.

• Engage in any activity that could damage, disable, impair or otherwise interfere with the proper operation of the Website or our network.

Termination and Suspension

EV Charger Suppliers Pvt. Ltd. may terminate or suspend your access to the Website, or your use of services, without notice if you violate these Terms or any applicable law. Upon termination, your rights to use the services immediately cease.

Limitation of Liability

To the fullest extent permitted by applicable law, EV Charger Suppliers Pvt. Ltd. disclaims all liability for any incidental, special, consequential, or exemplary damages arising from your use of the Website or services. In any case, EV Charger Suppliers Pvt. Ltd.’s aggregate liability to you for all claims arising under these Terms will not exceed the amounts paid by you for services via the Website, if any.

Indemnification

You agree to indemnify and hold harmless EV Charger Suppliers Pvt. Ltd., its officers, directors, employees and agents, from and against any claims, damages, liabilities, costs or expenses (including reasonable attorneys’ fees) arising out of your use of the Website or services, or your breach of these Terms.

Dispute Resolution and Arbitration

All disputes arising from or relating to these Terms shall be settled by arbitration under the Arbitration and Conciliation Act, 1996 (India). The seat of arbitration shall be New Delhi. The language of arbitration shall be English.

Governing Law

These Terms are governed by Indian law, and the courts in New Delhi shall have exclusive jurisdiction to hear any non-arbitrable matters.

Feedback

Any feedback, comments or suggestions you submit to us regarding the Website or our services shall be deemed non-confidential and non-proprietary. We shall be free to use, copy, modify, publish, or otherwise exploit such feedback without compensation to you.

Refund Policy

Customers may request refunds for issues such as erroneous charges or service failures. Refund requests must be made within six (6) months of the original transaction. If approved, refunds are processed within 5-7 business days.

Contact Us

For inquiries regarding these Terms, or for any other questions, please contact us at:

Email: evchargersupplierpvtltd@gmail.com
Phone: +977 9802374953 / +977 9802375950
Address: Koteshwor-32, Kathmandu, Nepal